To Send or Not to Send: The Pros and Cons about Newsletters

Creating a business-to-consumer (B2C) or a business-to-business (B2B) newsletter can be a powerful tool for engaging with your audience, but like any marketing strategy, it comes with its own set of pros and cons. Statistics on newsletter open rates can vary depending on factors such as industry, audience demographics, and the quality of the email list and content. Additionally, what works for one business may not for another. Let’s discuss some common pros and cons of newsletters that can hopefully help you decide to send or not to send!


  1. Direct Communication: Newsletters provide a direct line of communication with your audience. You can reach them directly in their inbox, which can be more effective than relying on them to visit your website or social media pages.
  2. Builds Relationships: Regular newsletters help build relationships with your audience by providing them with valuable content, updates, and insights. This can lead to increased loyalty and trust in your brand.
  3. Drives Traffic: A well-crafted newsletter can drive traffic to your website or other online platforms, increasing exposure and potentially boosting sales or conversions.
  4. Targeted Marketing: You can segment your subscriber list based on demographics, interests, or purchase history, allowing you to tailor content and offers to specific audience segments for more targeted marketing.
  5. Cost-Effective: Compared to some other marketing channels, such as paid advertising, newsletters can be relatively inexpensive to produce and distribute.


  1. Overwhelmed Inbox: With the proliferation of email marketing, consumers’ inboxes are often inundated with promotional emails. Getting your newsletter noticed and opened can be a challenge.
  2. Unsubscribes: Some subscribers may eventually lose interest in your newsletter and unsubscribe, especially if they feel the content is not relevant or valuable to them.
  3. Content Creation: Producing high-quality content for your newsletter on a regular basis can be time-consuming and requires careful planning and creativity.
  4. Compliance and Privacy Concerns: Depending on your location and the nature of your newsletter, you may need to comply with various regulations such as GDPR in Europe or CAN-SPAM in the United States. Ensuring compliance with these regulations and respecting subscribers’ privacy preferences is crucial.
  5. Measuring Success: While it’s relatively easy to track metrics such as open rates and click-through rates, measuring the overall impact of your newsletter on your business objectives, such as sales or brand awareness, can be more challenging.

Still not sure if you want to create a newsletter?

Here are some general, non-industry focused statistics and trends:

  1. Average Open Rate: Across industries, the average open rate for marketing emails is typically around 20% to 25%. This means that, on average, about one-quarter of subscribers will open a given email.
  2. Variation by Industry: Open rates can vary significantly by industry. For example, emails related to hobbies or interests may have higher open rates compared to emails related to financial services or B2B products.
  3. Mobile Opens: With the increasing use of smartphones, a significant portion of email opens now occurs on mobile devices. Depending on your audience, a large percentage (often over 50%) of opens may come from mobile devices.
  4. Timing: The timing of sending emails can impact open rates. Research suggests that emails sent on weekdays, particularly Tuesdays, Wednesdays, and Thursdays, tend to have higher open rates compared to weekends.
  5. Subject Lines: The subject line of an email plays a crucial role in determining whether it gets opened. Personalized, concise, and compelling subject lines tend to perform better.
  6. Segmentation: Emails sent to segmented lists based on factors such as demographics, interests, or purchase history often have higher open rates compared to generic email blasts.
  7. List Quality: The quality of your email list matters. High-quality, opt-in lists composed of engaged subscribers are more likely to have higher open rates compared to purchased or rented lists.
  8. Frequency: Over-emailing can lead to fatigue and lower open rates. Finding the right balance between staying top-of-mind with your audience and avoiding being seen as spammy is essential.
  9. A/B Testing: A/B testing subject lines, send times, and content can help optimize open rates over time by identifying what resonates most with your audience.

The Bottom Line

It’s important for businesses to track and analyze their own email marketing metrics to understand how their newsletters are performing and make adjustments accordingly. Overall, a newsletter can be a valuable tool for engaging with your audience and driving business results, but it’s important to carefully consider the pros and cons and develop a strategy that aligns with your goals and resources.