True Fit Marketing worked with us as a collaborative partner to make our vision of real-time transparent disclosures on a seamless, comprehensive, and easy to navigate website a reality. The TFM team’s responsiveness and their commitment to our company’s vision made this innovative and intense project possible, and incredibly satisfying and enjoyable to work through at the same time!

Case Study: CNX


One Vision. One Partner. One Fully Compliant Website

About the Partner

CNX Resources Corporation (NYSE: CNX) is a natural gas exploration and production company based in the Appalachian Basin. With a mission centered around Tangible, Impactful, Local change, CNX leads the energy industry with a commitment to community and sustainability. In 2024, CNX recognized the need for a modern, compliant, and strategically aligned website that reflected their evolving brand and radical transparency goals.

What True Fit Marketing Does

True Fit Marketing was selected as CNX’s marketing partner based on a recommendation and reputation for strategic, full-service marketing execution. From day one, True Fit Marketing approached CNX’s digital needs holistically, evaluating their web presence, internal approval structure, branding consistency, and compliance requirements. As a result, True Fit Marketing became CNX’s go-to partner for digital strategy, ADA compliance, content organization, and long-term brand alignment.

How True Fit Marketing and CNX Became Strong Partners

When CNX began their engagement with True Fit Marketing in September 2024, their existing website had been pieced together over time by multiple agencies, resulting in a disjointed experience that lacked both strategic direction and visual cohesion. Each department had its own look and feel, which not only diluted brand identity but also created user confusion.

From ADA compliance gaps to inconsistent messaging, CNX’s web presence did not match the sophistication of their business model or the strength of their internal teams. CNX’s leadership wanted a digital platform that demonstrated their professionalism and values, especially transparency.

True Fit Marketing quickly identified the need for a total website rebuild, rather than surface-level fixes. The team aligned with CNX’s internal approval process, working closely with Hayley Scott, CNX’s Senior Vice President of Compliance and Reporting, to guide each stage of development. Weekly meetings ensured clarity, alignment, and momentum throughout the project.

A Strategic and Structured Website Rebuild

True Fit Marketing implemented a full-scale digital transformation for CNX between September 2024 and January 2025. This included:

  • Rebuilding the website from scratch using a modern CMS and flexible frameworks
  • Designing with accessibility in mind to ensure full ADA compliance
  • Standardizing brand assets across departments with a centralized brand guide
  • Consolidating outdated and scattered content into streamlined, user-friendly pages
  • Launching integrated analytics to track performance and user behavior
  • Providing monthly reporting to support decision-making and transparency

From visuals and messaging to functionality and compliance, every piece of the new CNX website was purpose-built to reflect the organization’s values, support internal efficiency, and provide a reliable platform for public engagement.

Results and Continued Collaboration

The new CNX website launched in January 2025 with measurable improvements across all key areas. Highlights of the partnership include:

  • A Unified Brand Experience: CNX’s digital presence now consistently reflects the company’s professional identity across departments and touchpoints.
  • ADA Compliance and User Accessibility: The site is fully compliant with accessibility standards, demonstrating CNX’s commitment to inclusion and legal responsibility.
  • Improved Navigation and Design: A clean, modern layout enhances the user experience and communicates the company’s mission clearly.
  • Strategic Reporting: With monthly analytics and transparent metrics, CNX is empowered to make data-driven marketing decisions.
  • Trusted Partnership: True Fit Marketing continues to operate as CNX’s outsourced marketing team, offering strategic insights, ongoing support, and seamless execution without requiring additional internal staff.

Why the Partnership Works

True Fit Marketing’s partnership with CNX thrives because of clear communication, shared values, and structured processes. With a dedicated point of contact, mutual respect for deadlines, and a commitment to tangible outcomes, both teams remain aligned on goals and expectations.

The CNX website transformation was more than just a digital project. It was a full-circle brand alignment that now sets the stage for future innovation and growth. With True Fit Marketing’s team integrated into their business structure, CNX can continue to focus on what they do best while leaving the complexities of digital marketing to trusted professionals.

This case study demonstrates how a powerful local partnership can deliver scalable marketing solutions that drive clarity, credibility, and connection.

Click here to visit CNX’s website.